AI Voice Receptionist

The problem

Every inbound call needed a human. Bookings, reschedules, cancellations, availability questions. Miss the call and you lose the booking. Answer every call and you lose your day.

What I built

A full AI receptionist built in n8n. One main workflow routes every call intent to a dedicated sub-workflow, so each path stays simple and testable:

• Client lookup against the business database, so callers are recognized
• Booking flow with live availability checks against the calendar
• Rescheduling and cancellation flows that update records instantly
• Post-call summary logging, so there's a record of every conversation

The result

Inbound calls handled 24/7 without a human receptionist. Bookings, reschedules, and cancellations run themselves, and every call gets logged.